Privacy Policy

Prosper Peace Vending Sdn. Bhd.(“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains what we collect, why we collect it, and how you can exercise your rights.

1. Personal data we collect

• Contact details — name, phone number, email address, and business address when you enquire, request a quote, or purchase from us.
• Business information — company name, location details, and product preferences relevant to your vending requirements.
• Transaction records — orders, invoices, delivery details, and warranty registrations.
• Communications — messages you send us by phone, WhatsApp, email, or the contact form on this website.

2. How we use your data

• To respond to enquiries and provide quotations
• To process orders, deliveries, installations, and payments
• To provide warranty service and technical support
• To send service updates and, with your consent, marketing communications (you may opt out at any time)
• To comply with legal and regulatory obligations in Malaysia

3. Disclosure of your data

We do not sell your personal data. We may share it only with service providers who help us operate — such as logistics partners for delivery, payment processors for billing, and IT providers who host this website — and only to the extent necessary. We may also disclose data where required by Malaysian law or regulatory authorities.

4. Data retention and security

We retain personal data only for as long as needed for the purposes above or as required by law, and we apply reasonable technical and organisational safeguards to protect it against loss, misuse, and unauthorised access.

5. Your rights

Under the PDPA, you may request access to or correction of your personal data, withdraw consent to marketing, or limit processing of your data. To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.

6. Cookies and analytics

This website may use basic cookies and analytics to understand how visitors use the site and to improve it. These do not identify you personally. You can disable cookies in your browser settings.

7. Contact us

Prosper Peace Vending Sdn. Bhd. (Company Registration No: 202201039206 (1484903-U))
2A, Lorong Asas Jaya 21, Kawasan Industri Ringan Asas Jaya, 14000 Bukit Mertajam, Pulau Pinang, Malaysia
Phone: +60 14-759 2229 · Email: info@prosperpeacevending.com